Cloud 7 Residence AlUla

We stayed at the Bungalows which are small but well designed and fit everything we needed. The best thing about our stay was the service. It was amazing. The staff at the breakfast buffet were incredible as well.

I wish it have been located better. Service was sometimes slow (requested a pillow and waited about 30 mins to get it)

We had a wonderful time at Cloud7. The staff were fantastic and always helpful and wanting to do anything they could to make your stay enjoyable. Charcood was an excellent restaurant and the OffRoad Cafe served up a good variety for lunch too. The warm apple cider was like Christmas in a cup. The Australian steak at Charcood was perfectly cooked and the breakfast selection and egg, pancake and waffle options all superb.

I had an excellent experience at Cloud 7, and I want to express my heartfelt gratitude to the amazing staff who made my stay truly memorable. A special thank you to Mr. Abdul Jaleel for his outstanding service and dedication. His professionalism and attentiveness added great value to my stay. I also extend my appreciation to Ms. Hebah, the restaurant manager, for her exceptional hospitality. She and her team ensured that every dining experience was delightful, with high-quality food and a welcoming atmosphere that exceeded expectations. Cloud 7 is highly recommended for anyone seeking a comfortable stay and outstanding customer service. I look forward to visiting again!

We stayed at this hotel over the New Year and were very disappointed - I wrote my most critical review ever on here. However, I heard that it had improved in the last year and it certainly has. The restaurant was excellent and offered one of the best breakfasts we have had in the Middle East. The dinner was also delicious. I didn't have an opportunity to use the gym or pool but the fact they are now open is a big improvement.